If you have purchased an item directly from www.fresco-bottles.com, a
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Support@fresco-bottles.com
Please send your bottle, in the original packaging to us at:
3480 SW 19th Street
Customers will pay the actual Cost of return shipping.
We recommend selecting a tractable shipping method and keeping the tracking information for your records until the return is complete.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time (10-20 business days) for your bank or credit card company to process and post the refund too.
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